Refund policy
Returns Policy -
You have 14 days from the date of receiving your order to return it to us. All items must be in their original, new condition with tags still attached. Please package your garments as they were when you received them. We reserve the right to refuse returns for items that have been worn, soiled, stained, washed, or altered in any way.
Exchanges -
We are an independent brand with low fabric order quantities. This may lead to pieces selling out quickly without the possibility of restocks. Before placing an order, make sure to check our Fit Guide and product descriptions to limit the chance of needing an exchange.
As a gesture of goodwill, we offer a one-time exchange per customer. After this, all exchanges will be subject to 8 Lemon Pips and will only be made if we deem necessary.
Exchange requests must be placed within 7 days of receiving your item and returned to us within 7 days of return confirmation. The items must be in original condition: unworn, unaltered, unwashed, and with all original tags still attached.
We will not accept returns if they show signs of wear, makeup marks, stains, and/or smell of perfume or body odour. Package your return items securely, just as you received them.
The new order will be issued once we receive back, check, and approve your current order.